Who to Call

The Who to Call guide was created to help community members and visitors know who to call for City services. You may find additional information linked about City Council, local resources, forms and permits, and frequently asked questions.

ISSUE	DEPARTMENT	CONTACT INFO
Emergency	Police Department	Dial 9-1-1
Utility - Billing Adjustments	Finance	Utility Clerk: 503-338-5172 utilities@astoria.gov
Records Requests - Police Records Requests - City of Astoria (All Other)	Police Department City of Astoria	Police Records Request City Records Request
Found Property Lost Property	Police Department	Lost and Found Property Report to non-emergency dispatch: 503-325-4411
Noise Complaint	Police Department	Report to non-emergency dispatch: 503-325-4411
Vehicles Stored or Abandoned on Street	Police Department	Report to non-emergency dispatch: 503-325-4411
Camping	Police Department	Camping Regulations Report to non-emergency dispatch: 503-325-4411
Alarm Permit - Commercial or Residential	Police Department	Burglary and Robbery Alarm Permit
Overgrown vegetation, Derelict buildings Trash/debris, Building with no permits Illegal Airbnb, Derelict vehicles on private property, Storm water runoff / drainage, plumbing issues, Property line dispute, Others: Fences	Community Development	Online Form 503-338-5183
Freedom of Information Act (FOIA) Requests for Information	City Manager's Office	Online Form 503-325-5824
Citizen Advisory Committees	City Manager's Office	Online Application 503-325-5824
Job Opportunities Employment	Human Resources	Online Listings 503-298-2434 hr@astoria.gov
How to Run for Office Elections	Finance	File for Elected Office
Burning Regulations - City Limits	Fire Department	503-325-2345 Burning Regulations
Fire Code Questions Fire Prevention Disaster Preparedness Business Inspection Program	Fire Department	Brian McCarthy, Deputy Chief bmccarthy@astoria.gov 503-298-2522
Downtown Trash Receptacles: damage, maintenance, garbage pickups, etc.	Public Works - Administration	Sarah Hammond shammond@astoria.gov 503-338-5177
Water Pressure, Water Quality, Water Leaks – Outside, Waterline Break, Street Lights, Yellow Curb Painting, Debris in Roadway, Manholes, Drains, Catch Basins, Icy Road Conditions, Dangerous Road Conditions, Dead Animal in Roadway, Traffic Signs Potholes 7th Street School Crossing Lights Trash Receptacles Downtown	Public Works - Operations	503-325-3524 PWOperations@astoria.gov After-Hours Emergencies: 503-325-4411
Event Sign Board Reservations, Right-of-Way Encroachments	Public Works - Administration	503-338-5177 shammond@astoria.gov
Utility Maps Street Signs Street Striping Grading Erosion Control Right-of-Way Driveways Sidewalks Railroad Storm- or Surface-water Sound Amplification Temporary Street Use/Closures Dangerous Trees Public Works Permits Landslides	Public Works - Engineering	503-338-5173 engpermits@astoria.gov
Water Leaks – Inside Engineering – Private Property Geotechnical – Private Property	Property Owner
Park Maintenance Issue	Parks Department	Parks Maintenance Supervisor mmoritz@astoria.gov 503-325-7027 503-298-2460
Aquatics Programming/Operations	Parks Department	Aquatic Center Supervisor 503-298-2461 tpatterson@astoria.gov
Recreation Programming/Operations	Parks Department	Recreation Manager 503-325-7275 bbowker@astoria.gov
Parks Maintenance Issues Public Restrooms Ocean View Cemetery Riverwalk Trash Receptacles Damage	Parks Department	Parks Maintenance Supervisor 503-298-2460 mmoritz@astoria.gov
General Parks Questions Riverwalk Events	Parks Department	503-325-7027 shaewood@astoria.gov

Who to Call

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